© 2025 Emerald Law Solicitors Ltd. All rights reserved. Emerald Law is a trading name of Emerald Law Solicitors Ltd. Emerald Law Solicitors Ltd is a solicitors' practice registered in England & Wales (08837492) and is authorised and regulated by the Solicitors Regulation Authority (No. 615452)
Recent Client Wins
£12,000 Secured for Our Client
Our client lived with severe leaks for over five years, despite repeatedly reporting the issues to their local council.
Thanks to our determination, we secured £12,000 in compensation, without the need for trial.
- Justice delivered
- Repairs completed
- Tenant’s rights protected
Understanding the Claims Process
Repairs and Compensation
Our goal is to get your home fixed properly and secure compensation for what you've endured. Many clients receive thousands of pounds for serious disrepair cases, alongside the repairs they desperately needed.
Getting Results
Most landlords respond once legal action is threatened. We'll negotiate for comprehensive repairs and appropriate compensation. If they still won't cooperate, we're prepared to take them to court, but that's rarely necessary.
If you decide to proceed, we'll gather evidence (including arranging expert surveys), document the impact on your life, and formally notify your landlord of the claim. You won't need to confront them yourself.
Building Your Case
We'll listen to your situation and quickly tell you if you have a valid claim. No legal jargon, no pressure, just honest advice about where you stand.
Free Initial Assessment
How much compensation could I get for disrepair?
What does ‘no win no fee’ mean?
Do I need to complain to my landlord first?
What evidence do I need for a disrepair claim?
Housing disrepair compensation depends on the seriousness and the type of the disrepair, how long you’ve lived with it, how long you've been trying to get repairs done, and how it’s affected you. You could receive:
- A percentage of your rent back.
- Money for damaged belongings
- Compensation for health issues or inconvenience.
We believe in complete transparency, so you’ll always know exactly what to expect from the very beginning.
Evidence is essential for a successful claim. It helps to have:
- Photos or videos of the damage.
- Copies of repair requests or complaint letters.
- Medical notes (if your health has been affected).
- Proof of damage to belongings.
Yes. For a successful claim you must have reported the problem to your landlord and given them a reasonable amount of time to fix it. If they ignore you or delay repairs, that’s when you may have grounds for a claim. We will be able to tell you if the amount of time you've been waiting for repairs is reasonable or not.
FAQs
How much you can claim depends on a number of factors. Start your claim today to see how much compensation you could be entitled to.
£1,500 in compensation and full repairs secured for a client living with a leaky roof and and persistent issues with external guttering.
£1,000 in compensation and full repairs secured for a client living with a destructive leak in their bedroom and bathroom and defective plaster.
£1,100 in compensation and full repairs secured for a client forced to live with mould and damp and a landlord refusing to make repairs.
