London
Housing Disrepair
Solicitors
Fill in this short form and a member of our team will call you back to discuss your claim.
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No Win, No Fee
claim against your landlord
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We help London council and social housing tenants facing mould, damp, pests and other disrepair secure vital repairs and compensation. If your landlord has been ignoring your repair requests, you could be entitled to £1,000's. Get in touch to see if you have a claim.
We've secured £3m+ for our clients
No Win, No Fee Solicitors
Rated 4.8/5 on Review Solicitors
Acting for Council and Social Housing Tenants
HOUSING DISREPAIR CLAIMS
Free Initial Assessment
We'll listen to your situation and quickly tell you if you have a valid claim. No legal jargon, no pressure, just honest advice about where you stand.
We'll negotiate for comprehensive repairs and appropriate compensation. If your landlord still won't cooperate, we're prepared to take them to court on your behalf.
We’ve secured maximum compensation for hundreds of tenants across the UK, including a recent client who secured a £12,000 settlement with repairs.
On your side
Maximum compensation & repairs
Why Emerald Law?
How does a housing disrepair claim work?
Start your claim
If you haven't already, you just need to fill in the short form at the top of this page to get the ball rolling with your no win, no fee claim.
We'll be in touch
Shortly after you have made your enquiry a member of our friendly claims team will be in touch to discuss your claim in more detail. You will first receive a message to confirm we have received your enquiry, followed by a phone call from an 0151 number.
Providing evidence
If we think you might have an eligible claim, we will ask you to provide evidence of the disrepair issue and evidence that you have reported these issues to your landlord. Don't worry, we'll guide you through exactly what you need to send us.
Settlement
Your lawyer will then negotiate with your landlord to secure appropriate repairs and compensation for your troubles. This will include a schedule of works/deadline for repairs so you know your issues will be sorted.
Legal support
Your lawyer will send a Letter of Claim to your landlord setting out the issues, what repairs are needed and the impact on your and your family. We will then arrange for an independent surveyor to complete an inspection.
Claim review
Our experienced claims team will review the evidence that you have provided and will determine whether you have an eligible claim. If so, your case will be assigned to one of our lawyers.
Claims We Can Help You With
If you're living in a rented council or housing association property and experiencing any of the following, we may be able to help:
Mould and Damp
Pest Infestations
Heating and Hot Water Failures
Faulty Electricals
Broken Kitchen and Bathroom Fittings
Don't see your issue listed above? We may still be able to help. Get in touch.
or
Leaks and Water Damage
What Our Clients Say
"I had a fantastic experience with Emerald Law Solicitors, and I want to especially thank Lucy for all her help and support throughout my case. From our very first conversation, Lucy was friendly, approachable, and incredibly knowledgeable. She took the time to listen carefully to my situation, explained everything clearly, and guided me through each step with patience and understanding."
- Carla, Housing Disrepair Client
"I just want to say how grateful I am to emerald law, especially Niamh for handling my case with such professionalism, she made sure all my questions were answered and was always available to talk to if needed, great case worker :) thank you again for settling my case."
- Rob, Housing Disrepair Client
"Emerald law were fantastic dealing with my disrepair. They contacted me constantly from the beginning to the end. Would 100% recommend, what took me over 3 years to no avail, took this firm 6 months to be completed. Can't thank them enough."
- Lesley, Housing Disrepair Client
Recent Client Wins
£12,000 Secured for Our Client
Our client lived with severe leaks for over five years, despite repeatedly reporting the issues to their local council.
Thanks to our determination, we secured £12,000 in compensation, without the need for trial.
- Justice delivered
- Repairs completed
- Tenant’s rights protected
How much you can claim depends on a number of factors. Start your claim today to see how much compensation you could be entitled to.
£1,500 in compensation and full repairs secured for a client living with a leaky roof and and persistent issues with external guttering.
£1,000 in compensation and full repairs secured for a client living with a destructive leak in their bedroom and bathroom and defective plaster.
£1,100 in compensation and full repairs secured for a client forced to live with mould and damp and a landlord refusing to make repairs.
How much compensation could I get for disrepair?
What does ‘no win no fee’ mean?
Do I need to complain to my landlord first?
What evidence do I need for a disrepair claim?
Housing disrepair compensation depends on the seriousness and the type of the disrepair, how long you’ve lived with it, how long you've been trying to get repairs done, and how it’s affected you. You could receive:
- A percentage of your rent back.
- Money for damaged belongings
- Compensation for health issues or inconvenience.
‘No Win, No Fee’ means exactly that, you don’t pay us anything upfront, and if your claim is unsuccessful, you won’t owe us a penny. If your claim is successful, our fee is 50% of the compensation you receive. There are no hidden charges, no extra deductions, and no costly ATE insurance premiums to worry about.
We believe in complete transparency, so you’ll always know exactly what to expect from the very beginning.
Evidence is essential for a successful claim. It helps to have:
- Photos or videos of the damage.
- Copies of repair requests or complaint letters.
- Medical notes (if your health has been affected).
- Proof of damage to belongings.
Yes. For a successful claim you must have reported the problem to your landlord and given them a reasonable amount of time to fix it. If they ignore you or delay repairs, that’s when you may have grounds for a claim. We will be able to tell you if the amount of time you've been waiting for repairs is reasonable or not.
FAQs
Ready to see if you have a valid claim?
We're here for you when you need us. Get in touch below.
© 2025 Emerald Law Solicitors Ltd. All rights reserved. Emerald Law is a trading name of Emerald Law Solicitors Ltd. Emerald Law Solicitors Ltd is a solicitors' practice registered in England & Wales (08837492) and is authorised and regulated by the Solicitors Regulation Authority (No. 615452)
